Privacy & Terms

Welcome to the Privacy and Terms page of Ivory Wheelers Piano Moving. We are dedicated to protecting your personal information and ensuring your privacy. Here, you will find detailed information on how we collect, use, and safeguard your data, along with the terms and conditions that govern the use of our services. Our commitment to transparency and integrity ensures that you can trust us with your piano moving needs in Canberra and beyond.

Privacy Policy

At Ivory Wheelers Piano Moving, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services and visit our website.

Information We Collect

Personal Information: We collect personal information that you provide to us, such as your name, address, email address, phone number, and payment information when you book our services or contact us for inquiries.

Non-Personal Information: We may collect non-personal information such as your browser type, IP address, and browsing behavior on our website through cookies and similar technologies to enhance your user experience.

How We Use Your Information

To Provide Services: We use your personal information to schedule and perform piano moving services, communicate with you about your move, and process payments.

To Improve Our Services: We may use non-personal information to analyze website usage, improve our services, and enhance user experience.

To Communicate with You: We use your contact information to send move updates, quotes, and invoices. We do not use your contact information to send promotional material.

Information Sharing and Disclosure

Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and moving partners. These providers are required to protect your information and use it only for the purposes for which it was shared.

Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Access and Correction: You have the right to access and correct your personal information held by us. If you wish to review or update your information, please contact us.

Opt-Out: You can opt-out of receiving communications from us by following the instructions in those communications or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ivory Wheelers Piano Moving
Email: info@ivorywheelers.com.au
Phone: 0451 587 626

Thank you for trusting Ivory Wheelers Piano Moving with your piano relocation needs. We are dedicated to ensuring your privacy and protecting your personal information.

Terms of Use

By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website and services, you agree to these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

Ivory Wheelers Piano Moving provides professional piano moving services. We reserve the right to modify or discontinue our services at any time without prior notice.

3. Use of Website

You agree to use our website only for lawful purposes. You are prohibited from using our website to:

Engage in any fraudulent or illegal activities
Transmit any harmful or malicious content
Interfere with or disrupt the operation of our website

4. Intellectual Property

All content on our website, including text, images, graphics, and logos, is the property of Ivory Wheelers Piano Moving and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

5. Limitation of Liability

Ivory Wheelers Piano Moving is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

6. Indemnification

You agree to indemnify and hold Ivory Wheelers Piano Moving harmless from any claims, damages, or expenses arising from your use of our website or services, or your violation of these Terms of Use.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of such websites. We have no control over the content or practices of these websites and accept no responsibility for them.

8. Changes to Terms of Use

We reserve the right to update or modify these Terms of Use at any time without prior notice. Your continued use of our website and services constitutes your acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at: